Aftercare is Here!

What’s new?

We’ve launched Aftercare, a brand-new tool that lets you automatically send personalised emails or SMS to your clients before or after their appointment.

Whether it’s treatment instructions, recovery tips, or product recommendations, Aftercare helps you deliver professional follow-up without adding extra admin to your day.

What does this mean?

Aftercare lets you:

• Create custom email and SMS templates
• Link specific Aftercare to services (e.g. skin treatments, lash lifts, or massages)
• Automate delivery so clients receive follow-up at the perfect time
• Manually send messages early if needed with a simple “Send now” option

This ensures clients leave your salon with clear instructions, continued support, and a positive experience that extends beyond their appoinment.

Why did we do this?

We know your client relationship doesn’t end when they leave the salon. Aftercare ensures your clients always receive consistent, professional advice and support, building trust and encouraging repeat visits.

It’s about saving you time, reducing human error, and giving your clients the confidence that they’re in good hands, long after the appointment is finished.

Take a further look at this update here: https://help.ovatu.com/services/sending-aftercare